Be sure to check the lead time on the tiles you are ordering before placing your order. Please note, all lead times are noted until your tiles arrive to our warehouses and do not include shipping time. Shipping time from our warehouse to you is determined by the carriers, and can range from 1-14 business days, depending on where your shipping address is located. Our team will provide a more specific shipping timeline once your order is ready to ship. While we do our best to give the most accurate lead times, these are approximate timelines that are subject to change based on global shipping and logistics congestion. We will make every effort to meet or reduce lead times where possible, but there are no guarantees due to the custom nature of the manufacturing process and inherent challenges with international logistics.
In Stock tile orders typically ship out within 2 business days of order placement.
In Transit tile orders will ship once the tiles arrive to our warehouse, each in transit tile will have different lead times based on when we expect to restock those tiles. Please note, we do reserve incoming tiles, so to make sure we have enough tiles to fulfill your order, we recommend placing orders as soon as you have your final order quantities rather than waiting for the tiles to come back in stock.
Special Order tiles are made to order per project, and all special order lead times are estimated production timelines.
Cement Special Order tiles typically have about a 10-12 week lead time
Zellige Special Order tiles typically have about an 11-15 week lead time
Cotto Special Order tiles typically have about an 11-15 week lead time