We offer free pickup from our Los Angeles Warehouse on all full orders. The pickup hours are Monday-Friday from 1-4pm by appointment only.
After you've placed your order through our website, our team will reach out when your order has been processed and your tiles are ready for pickup. Our warehouse requires a pickup appointment be scheduled 2 business days in advance, so please let us know what day you want to schedule your pickup. You can respond to your confirmation email, email email@example.com with your order number, or call us at 310-844-1170 to get this scheduled.
The warehouse address and hours are listed below for reference. Once you have scheduled your pickup appointment, it is very important to arrive on the scheduled date as the warehouse will charge a $30 holding fee for each subsequent day the order is staged at the dock door and not picked up.
ZIA WAREHOUSE ADDRESS:
1100 E. 5th Street #A
Los Angeles, CA 90013
Pickup Appointments: Monday-Friday, 1-4pm